Red Rocket Support

Look up or raise your concerns right here. Getting your questions and queries sorted is now plain sailing with our support portal.

Submit a Ticket

General user queries

Knowledge base

Common questions

Support Policy :

1. Support requests are being processed on business days from 9:00am to 9.00pm in the order they were received.

2. We suggest, while our team reviews your support request, please read the documentation.

4. If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed.

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